Featured Posts

The Science of Cultivating Creativity

The ability to devise creative responses and solutions is a hallmark of elite sales people.  In the past, many thought creativity was simply a gift, something you either had or didn’t.  However, a growing amount of research has redefined what we know about how to cultivate creativity.

My First Day In Sales

My first job in sales was almost an accident.  I had just completed my master’s degree and was in desperate need of a job.  I looked in the paper under sales, because I naively thought that “I would be good at sales.”  I saw an ad that read, “no experience necessary, make six figures.”  I thought to myself, “I have no experience and I would love to make six figures, …

11 Biggest Mistakes Sales Professionals Make in Their Presentations

This guest post is by renowned speech coach and sales trainer Patrica Fripp.  Join Patricia and David Hoffeld onThursday, November 17, 2016 at 2:00pm PST, when they collaborate to bring you a web event based on David’s new book, The Science of Selling. Register and enjoy a replay even if you can’t attend this complimentary web event. In the meantime, continue reading as Patricia shares the 11 biggest mistakes sales professionals make in their …

Why I Wrote THE SCIENCE OF SELLING

The Science of Selling is a different kind of sales book.  What makes it different?  It’s not based on my career in sales or best practices that I made up by evaluating a certain group of salespeople.  Instead, it’s based on what selling should always be focused on – buyers.  Well, more specifically what thousands of scientific studies have proven regarding how potential customers’ brains make buying decisions.

What is Science-Based Selling?

What enables one salesperson to outsell another? Why does one sales process produce superior results, while others do not? The good news is there’s a clear, science-based answer to these questions. Over the past few decades, there has been an explosion of scientific research on how the human brain makes choices and which factors influence what we say, how we act, and what we decide to buy. Today we know …

Do You Have A Sales Growth Mindset?

For years, many in the sales community have operated with the belief that success in selling is dependent on innate communication skills and a gregarious personality. The assumption has been, if you didn’t have “it”, you couldn’t be taught it.  However, a tidal wave of scientific research studying what makes people successful has disproven that theory in recent decades. Though some people do have heightened levels of natural ability, to …

3 Ways Sales Teams Can Use Behavioral Science

Education, marketing and economics are just a few of the growing number of disciplines that have realized that the insights derived from behavioral science are just too significant to ignore. Even the United States Government has recently stated that it will begin using behavioral science to design policies to better serve its citizens. Behavioral science research analyzes human behavior and then creates evidence-based strategies that can explain and even predict …

The Science of Sales Leadership

People have been writing about leadership—what makes a good leader, what makes a bad one, and how come—since just about as long as there have been leaders (Marcus Aurelius, Sun Tzu, et al.). It’s only relatively recently that the study of leadership has taken a scientific turn. Now, behavioral scientists are discovering some dimensions of leadership that turn conventional wisdom sideways. Here are four of the more surprising habits that, …

3 Scientifically Proven Behaviors that Lead to Success

In the past, success was thought to result from some combination of inborn talent, timing, and luck. But advances in behavioral science are rapidly reshaping that picture. We now know there are several behaviors that can predictably lead to improved performance. Anyone who practices them is more likely to succeed at what they set out to do. Here’s a look at three of them.

Future of Selling

The Future of Selling

The profession of sales is on the verge of a revolution that will change it forever.  Early adopters who have embraced this revolution are experiencing a significant competitive advantage that is causing their sales production and market share to explode.   Every sales leader knows that the world of selling has changed and the profession of sales must also adapt.  The current marketplace is more challenging than any that preceded …

Product Knowledge

Using Product Knowledge Effectively

Product knowledge is one of the most misunderstood topics in selling.  Business leaders often barrage their sales teams with information about their products in the hope that it will increase sales.  It never does.  Many have asked, “how much product knowledge does a sales person need to be successful?”  Those who pose the question are looking for an answer that reads like a checklist.  Sales people need to know this, …